Follow-up rules
Polite, short, and capped. Every text is signed by a person, and it stops the moment the customer answers or pays.
- Day 0 · Quote sent
- Day 2 · Did it come through?
- Day 5 · Happy to walk you through it
- Day 9 · Last note from me
- Day 12 · You give them a call
- Day 0 · Invoice sent by itself
- Day 3 · Friendly reminder
- Day 7 · Due today
- Day 10 · Last reminder
- Day 13 · You give them a call
When it stops
- The moment the customer answers: yes, no, or a question.
- The moment the invoice is paid, by link, cash or check.
- After three texts. There is never a fourth.
- On Sundays. A text due on a Sunday waits for Monday.
Changing the days and the wording: not available in the demo.